Coronavirus (COVID-19) Informational Updates
Date: MARCH 16, 2020
Subject: COVID-19 (CORONAVIRUS)
COVID-19 is here. President Trump has declared a National Emergency, and Governor Kemp has declared a Public Health Emergency. The Providers at Piedmont Internal Medicine are deeply concerned for your health. Our primary goal is to keep you well, and our practice is taking measures to address your health and safety.
Effective immediately and until further notice, we WILL NOT see sick patients in our office unless they have passed a rigorous screening process by our Physician Assistants and Nurse Practitioners. This has been a difficult decision, but patient safety and public health is the driving force behind it.
We do not have enough protective gear in our office for the patients or staff to address the volume of sick patients. We do not have tests for Corona virus (COVID-19) in our office. Contrary to media reports, we do not have access to testing for our patients either.
We are committed to doing what we can to help our patients who are ill. If you are sick, you will need to call the office. Our staff will route calls to our Physician Assistants and Nurse Practitioners to triage you over the phone. NO WALK-IN PATIENTS WILL BE SEEN! Those practitioners will work with your primary care provider to determine your treatment and you will be scheduled if you need to be seen. However, it is our goal to keep sick patients quarantined at home to prevent the spread of illness among the general population.
Our office will be open to our well patients for Routine Physicals, and follow-up visits for chronic conditions. These patients can feel confident keeping their wellness appointments, knowing you will not be exposed to sick patients in the office. As always, we continue to follow stringent clinical guidelines to maintain a sterile patient environment. PLEASE NOTE: If you are scheduled for a wellness visit and present with an illness thereby exposing well patients and contaminating our sterile environment, you will be asked to leave AND may be dismissed from the practice.
These are unprecedented times and our Physicians and staff have been deeply burdened by this decision. We have employees that are in the “high risk” category. We have families who are affected by our work. We cannot do our part to help address this public health emergency if we must close our doors. Like you, we remain hopeful this season will pass quickly, and we will be back to normal operations soon.
Craig Peters, M.D.
President and Chief Medical Officer
Piedmont Internal Medicine